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Elements 2021 organizer will not open

New Here ,
Dec 11, 2023 Dec 11, 2023

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All other features work fine. im using windows 10. when i open elements then click on organizer the small bar will come up with wheel going round for about 90 secs then nothing. i;ve tried holding down shft key. ive tried uninstalling & reinstalling with the smae results. Is there another software that will work for organizing photos that works? Thanks, Jim J

 

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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What OS are you using?

 

Added:  I see you are on Win 10.

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Community Expert ,
Dec 11, 2023 Dec 11, 2023

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And what happens when you use the Shift key?  (Hold it before launching the Organizer.)  The Manage Catalogs dialog should open up.  When it does, try using the Repair and Optimize buttons.  Proceed with these processes even if it says no problems found. 

If that doesn't work, try creating a new catalog and see if it will open.

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New Here ,
Dec 12, 2023 Dec 12, 2023

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Won't open. I tried shift key

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Community Expert ,
Dec 12, 2023 Dec 12, 2023

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Try going to the C:\Program Files\Adobe\Elements 2021 Organizer folder, right-click on the PhotoshopElementsOrganizer.exe file and select Run as Administrator.

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