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Participating Frequently
December 27, 2021
質問

Elements 2021 will not open on Mac OS Monterey

  • December 27, 2021
  • 返信数 3.
  • 330 ビュー

I have used previous versions of Elements Editor for many years and recently upgraded to Elements 2021. I'm using a Macbook Pro with OSMontery and Elements Editor 2021 will not open after shutdown. I can open the Dashboard but Editor will not start up. The icon bounces up and down in the dock until I force quit to stop it bouncing. I've tried reloadong Elements, restarting my Mac (which helps in one out of four tries), and it's totally frustrating to go through all this trouble trying to open Elements Editor 2021 hoping it will open...or not.  

Doees anybody know if Adobe are aware of this issue and are they working on a fix, or is ther something I can do myself to fix.

Thanks

  

このトピックへの返信は締め切られました。

返信数 3

Greg_S.
Community Expert
Community Expert
December 29, 2021

You need to update Monterey again to 12.1. 

tomp74069424作成者
Participating Frequently
January 20, 2022

Thanks for your replies. I have upgraded to Monterey 12.1 and it did not help my issues with opening Elements Editor. If I shut down my laptop I can not rely on PSE Editor opening when I need it. As I said earlier the Organizer Dashboard will always open all of the time but very often when I click the Editor icon it just bounces up and down in my dock for several minutes. I have to force quit, restart my Mac once, twice, or more, and I can eventually open the Editor. If I keep Elements open, and sleeping in my dock, it opens every time. Unfortunately there are always times when I need to shut down my Mac and then it's touch and go whether the PSE Editor opens without the frustrating rebooting of my Mac to get it open. 

tomp74069424作成者
Participating Frequently
December 28, 2021

Thanks Greg but I already have Monterey 12.0.1

 

tomp74069424作成者
Participating Frequently
December 28, 2021

Sorry Greg, I just checked and an update 12.1 is available so I'll download now and hope it fixes my issue. Thanks for your reply.

Greg_S.
Community Expert
Community Expert
December 27, 2021

You need to update Monterey (to 12.1?).