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A
Anonymous
May 14, 2009
Question

Elements 5.02 - Attempt to access invalid address

  • May 14, 2009
  • 23 replies
  • 45923 views

When I try to launch Photoshop 5.02 the welcome screen is displayed and I can open the Organizer, but when I attempt to open the Quick Fix or the other editor programs I get a dialogue box "Attempt to access invalid address"

This problem is on my profile only as Photoshop works when another user is logged in to the PC ( OS: Vista Home 32bit) and was working ok until a few week ago.

I have tried the following with no success:
Reinstalled the s/w.
Deleing the Photoshop folder from the AppData in my profile folder.
Deleting the Photoshop registry entries from Current User.
Searched the web for a solution

I know that I could delete my profile and create a new one, but I would only do this if all else failed as I would loose other settings just when I have all setup the way I want it.

Could anyone give me any pointers to where I might look to resolve this please.

Thank you. Niall

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    23 replies

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    A
    Anonymous
    May 14, 2009

    Hi Niall

    Donald here again. Do not try and use the WinXP2 compatibility mode. It does not work, only the administrator mode works. Refer to my prior post.

    Donald

    A
    Anonymous
    May 15, 2009

    Thank you all. I have tried running the program in Admin mode, but still no joy. I will now try the Uninstall / Reg Cleanup / Reinstall. Will keep you posted.

    A
    Anonymous
    May 14, 2009

    Hello Niall

    I was having the same problem which started May 14th,2009. When I read the forum regarding this issue I had "voila" moment. Try this. Right click the desktop icon and click properties, then click the compatibility tab, check the box "Run this program as an administrator" in the Privilege sub-category. Click Apply. You should now be able to run the PSE editor. Note: When you do double click the icon, the screen will darken and a message box appears asking for confirmation to run the program. Since Adobe is not supporting this version ( that sucks since they claim it is Vista compatible) and finding a solution with Microsoft this is the only fix I can think of. I have not tried the option of running PSE 5.02 in WinXP2 compatibility mode although that should work as well.

    Cheers, Donald Burroughs

    T
    ThmLws
    Participant
    June 2, 2009

    Donald B.,

    I be danged, the same problem with "invalid address" with PSE 5.0.2 started for me also about the 20th - 22nd of May. Your solution worked.

    Thanks for your help!

    Thom Lewis

    A
    Anonymous
    June 2, 2009

    I am sorry to say that I have failed to clear the error.I have uninstalled, did a reg cleanup and reinstalled and still the error. I have decided to give up and create a new profile. Thank you for you suggestion and I feel better knowing that this post has helped one person with the same problem.

    Niall

    A
    Anonymous
    May 14, 2009

    Make sure your user account has full administrative permissions.  Then, at this stage of the game, I would take the following steps:

    - Re-create the Preferences file following these instructions:

    Re-create the Photoshop Elements preferences file to eliminate problems that a damaged preferences file might cause.

    Note: When you use this solution, Photoshop Elements will create a new preferences file and you will lose custom settings associated with your current preferences file. However, the file you rename in step 2 is your original preferences file. If you determine that the preferences file is not causing the problem, then you can restore your custom settings by undoing the instructions below.

    To re-create the Photoshop Elements preferences file:

    Quit Photoshop Elements.
    Locate the Adobe Photoshop Elements preferences files. In Photoshop Elements 5.0, there are two preferences files, one for Organizer and one for Editor:
    Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Organizer\psa.prf
    Users\[ user ]\AppData\Roaming\Adobe\Photoshop Elements\5.0\Editor\Photoshop Elements 5 Prefs.psp

    Rename the extension for the files (for example, to psa.old).
    Start Photoshop Elements. Photoshop Elements creates a new preferences file.

    I doubt that this will fix your problem, however, it is always the first thing to try.  If it does not, take these steps:

    - Uninstall Photoshop Elements

    - Run the Windows Installer CleanUp Utility (http://support.microsoft.com/kb/290301)

    - Reinstall Elements

    - Reinstall the 5.0.2 patch


    Good luck,
    Juergen

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