Elements 6 not launching after installing on new WIN 11 box.

[Aaron28638101ehiz]

After installing E6 on a new Windows 11 machine, the program will not launch. I get a spinning wheel for a short time and nothing. I have run the license repair utility with no change.

E6 was working on my old Windows 10 box.

[Peru Bob]

Maybe it won't run on Windows 11.

[Aaron28638101ehiz]

Could very well be, found a support e-mail.

[Greg_S.]

Try running it in Windows compatibility mode.  Right-click on the desktop icon and select Properties.  Go to the Compatibility tab and make the settings like I have shown in the following screenshot.  I'm using Win 10, but I assume there is something similar in Win 11.  Please let us know if this works for you.

[Aaron28638101ehiz]

I tired all compatiblity modes.

[Greg_S.]

Any "support" email you may have received probably comes from a scammer.  Any official Adobe email will come from an Adobe.com address. Scammers send private messages to your Community account and you may receive a notification email from Adobe saying that you have received a PM.   If that is what happened, please let us know the name of the person who contacted you so we can get them banned from the forum. 

[Aaron28638101ehiz]

I figured it was to good to be ture.

https://community.adobe.com/t5/user/viewprofilepage/user-id/28616176

[Greg_S.]

@Aaron28638101ehiz , thanks for letting us know.