Elements Crashes

I have a IMac Computer and it's system is macOS Sierra

Adobe Elements 11 crashes when I try to print. I lose all my work and have to start over.

I thought I would upgrade to Elements 15 and it still has the problem.

Can you help

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Community Manager

Hi Barbara,

Can you please update to latest OS update for Sierra and let us know if you still see the issue?

Thanks

Andaleeb

Participant

I updted to latest PSE 15.1 on a WIN 10 platform. It still crashes after I print a document and go to another image in memory.

Mike

Community Manager

Hi Michael,

Can you please share with us Event Viewer logs? Here's how you can collect them- Photoshop Elements Editor Help | How to Find Crash Logs on Windows

Does the crash happen only if you open another image after printing one or does it happen otherwise as well?

Thanks

Andaleeb

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