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M
Maryfry
Participant
November 19, 2019
Answered

Elements disappeared after windows update

  • November 19, 2019
  • 4 replies
  • 1718 views

My pc recently automatically updated to windows 10 home and all of my icons have disappeared on my desktop. I wanted to use my Elements but it is gone and I can’t find the program anywhere in this computer. Can anyone help me. I should be able to redownload adobe elements 14 somewhere, but I’m at a standstill as to how to get this program back

This topic has been closed for replies.
Correct answer Maryfry

Sorry it took me a while to get back to you...it is.

Windows 10 Home

version 1903

OS build 18362.356

is that what you need? There are still lots of other things missing..like my photos.😬

                                   

4 replies

P
Phinny
Legend
November 21, 2019

That's terrible.  Other Windows 10 users have also reported problems with disppearing apps, files, etc after an update.  I suggest you get more assistance with this over at Microsoft support. 

P
Phinny
Legend
November 19, 2019

Nice work there Maryfry good on you.  I'm still curious to know which build was installed if it isn't too much trouble.

M
MaryfryAuthorCorrect answer
Participant
November 20, 2019

Sorry it took me a while to get back to you...it is.

Windows 10 Home

version 1903

OS build 18362.356

is that what you need? There are still lots of other things missing..like my photos.😬

                                   

P
Phinny
Legend
November 19, 2019

Hope this helps.  If not, head over to Microsoft support for more assistance with it.

https://answers.microsoft.com/en-us/windows/forum/all/after-1903-update-im-missing-some-important-apps/3ba85ece-d584-4275-aa96-9510d4b487af

 

M
MaryfryAuthor
Participant
November 19, 2019

Thank you so much for the reply. I finally found on Adobe my purchase history and I. Could re-download the program.  I will try some of your suggestions if I feel the need for some of the other lost programs.

P
Phinny
Legend
November 19, 2019

Which build number did it install?

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