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Elements Lost connection to mapped drives

New Here ,
Jan 09, 2019 Jan 09, 2019

Hello,

I am having a weird issue and any help would be appreciated.  I currently have Photoshop Elements 15 loaded on my Windows 7 Computer.  All of my pictures are stored on another Windows 7 computer in my office.  I had to reload the Computer with all the pictures on it, Non of the data or images was lost.  They are all stored on Secondary Hard drives.  But when I tried to reconnect adobe organizer from my other computer, the Mapped Drive letters changed and my photos were not linking.  I went back and mirrored the drive letters and drive names back to what they used to be.  But they are still not linking.

I have about 88,000 pictures organized in this, and all the tags for it.  I don't want to rebuild all this, is there any way for this to be resynced?   Thank you for your time!

Kyle

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Community Expert ,
Jan 09, 2019 Jan 09, 2019

kyleq82679875  wrote

Hello,

I am having a weird issue and any help would be appreciated.  I currently have Photoshop Elements 15 loaded on my Windows 7 Computer.  All of my pictures are stored on another Windows 7 computer in my office.  I had to reload the Computer with all the pictures on it, Non of the data or images was lost.  They are all stored on Secondary Hard drives.  But when I tried to reconnect adobe organizer from my other computer, the Mapped Drive letters changed and my photos were not linking.  I went back and mirrored the drive letters and drive names back to what they used to be.  But they are still not linking.

I have about 88,000 pictures organized in this, and all the tags for it.  I don't want to rebuild all this, is there any way for this to be resynced?   Thank you for your time!

Kyle

The only safe and easy way to transfer your Catalog and media library to another computer, drive, partition or master folder is to use the backup and restore method which ensures that the links in the catalog database are connected to the new drive.

Move Elements Organizer catalog

It's not enough to copy the media folder tree exactly as the original: the catalogs takes into account the internal serial number of each drive. Using the 'reconnect' function with a relatively big catalog like yours is always very hard and time consuming.

Are you using NAS drives?

Where do you keep your catalog folder? In the default location on C: or in other drives?

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New Here ,
Jan 09, 2019 Jan 09, 2019

Thanks for the response.

No files have been moved, the only thing we did was re load the C drive in the Data computer where all the photos are stored.  The images were left untouched on the other 3 hard drives in the desktop.

Where do I find the catalog folder, I am not sure of its location to be honest.

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Community Expert ,
Jan 09, 2019 Jan 09, 2019
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kyleq82679875  wrote

Thanks for the response.

Where do I find the catalog folder, I am not sure of its location to be honest.

In the organizer, menu Help >> System Information.

If you don't know, it's most probably in the default location.

No files have been moved, the only thing we did was re load the C drive in the Data computer where all the photos are stored.  The images were left untouched on the other 3 hard drives in the desktop.

If you have restored the files with the same drive letters and file tree structure, you should not have disconnected pictures.

I understand you have all your media files on external drives.

The way to share a catalog between two computers with the same Elements version is to move the catalog to one of the external drives. You can use the explorer to copy or move the whole catalog folder without changing its contents. You simply have to tell each computer where the catalog folder is situated.

You can locate it in the catalog manager (File >> manage catalogs) or simply look for the catalog folder and double click on the catalog.pse15db file to open the organizer with that catalog.

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