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crowe_michael
crowe_michael
Participant
July 29, 2017
Question

Elements not responding

  • July 29, 2017
  • 1 reply
  • 354 views

Any one having problems with Elements 12 not responding after reinstalling?

    This topic has been closed for replies.

    1 reply

    hatstead
    hatstead
    Inspiring
    July 29, 2017

    https://forums.adobe.com/people/crowe+michael  wrote

    Any one having problems with Elements 12 not responding after reinstalling?

    What is not responding? What happens?

    Why was it reinstalled?

    Windows or Mac?  Version?

    crowe_michael
    crowe_michaelAuthor
    Participant
    July 29, 2017

    I used it this morning. I restarted my windows 10 computer and photoshop kept locking up windows said it was not responding. So I did a uninstall and reinstalled same thing happened several times

    Sent from my I- Phone. Michael

    hatstead
    hatstead
    Inspiring
    July 29, 2017

    There was a recent update to Windows 10, and since then there have been several postings here reporting problems.

    Adobe did not change your old program, but the operating system has changed.

    Suggest that you refer to the many posts with suggestions for a fix.

    If all this fails, you can download/install PSEv.15 as a free 30-day trial. If it works for you, you can purchase the license subsequently.

    Sent from my iPad

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