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Participating Frequently
October 1, 2018
Question

Error 3: Photoshop Elements

  • October 1, 2018
  • 1 reply
  • 1033 views

Today when I tried to start up Photoshop Elements I got a pop-up box asking me to select a location and then another pop-up box telling me to uninstall and reinstall the product and to contact support mentioning "Error: 3" if it doesn't work. Support told me to post in the community forums so here I am.

I got Photoshop Elements and Premiere Elements as a bundle when I bought my laptop so I don't have a disk to reinstall them from. I don't know what I should do. Please help.

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1 reply

October 1, 2018

Hi

You can download Photoshop Elements from here just select your appropriate version

Download Photoshop Elements | 2018, 15, and 14

EliY929Author
Participating Frequently
October 1, 2018

Thank you. But will it work if I don't have the serial number?

EliY929Author
Participating Frequently
October 1, 2018

No you will need your serial key, did you purchase it directly from Adobe

Find the serial number of your Elements product


No - it came pre-installed when I bought my laptop.