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janap91586980
Participant
October 10, 2021
質問

Error code 1 - Elements 2022 / Mac

  • October 10, 2021
  • 返信数 1.
  • 2202 ビュー

 I always get error code 1 and the installation aborts. I have carried out all updates for my Mac. What else can I do?

このトピックへの返信は締め切られました。

返信数 1

VipinGupta
Adobe Employee
Adobe Employee
October 11, 2021

Hi,

 

Could you please share your system configuration, on which you are facing this issue?

To get this, please click on the 'Apple Icon' on the top left corner -> 'About This Mac'.

 

Regards,

Vipin

janap91586980
janap91586980作成者
Participant
October 11, 2021

VipinGupta
Adobe Employee
Adobe Employee
October 12, 2021

Dear User,

 

The Recommended system for Mac is Intel machine and is currently not supported for M1 machine.

We are working on to support E2022 on Mac machine and will notify here once it is available.

 

You can refer to the system requirements here: https://helpx.adobe.com/in/photoshop-elements/system-requirements.html

 

Regards

Vipin