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Error Message When Opening Photoshop Elements 2021

New Here ,
Dec 11, 2022 Dec 11, 2022

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Hello Gals and Guys-

 

I have Photoshop Elements 2021.  Lately when I open PS Elements with an item on the clipboard that I intend to paste into Photoshop Elements, when I open a new canvas I get the error -  Could not complete hte command because the affected area is empty or does not overlap the canvas.  It still works and I can still paste into PS Elements.  I've had PS Elements for for a while now and this has only been happening the last few monthsl so I'm wondering where the error is coming from and if it's possible to get rid of it?  Thanks for any help.

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How to , Problem or error , Windows

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Adobe Employee ,
Dec 15, 2022 Dec 15, 2022

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Hi there,

 

Thanks for reaching out. 

Which version of Windows are you using? Check what layer you've made the selection on.
Make sure you're on the same layer you intend to paste. Does it happen with new files as well?

Did you try re-installing the app or any troubleshooting steps so far? 

 

We're here to help, just need some info.

Thanks

Ranjisha

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New Here ,
Dec 22, 2022 Dec 22, 2022

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Thanks for the replies.  I'm using Windows 10.  It seems to happen when I have a file in the clipboard and open PSE, then hit ctrl+n for a new blank file.  I think it's too low stakes of an issue to re-install the OS.  I just wanted to see if I could get rid of it.  I will give the new file from the clipboard a whirl and see how it goes.  Thanks again.

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Guide ,
Dec 15, 2022 Dec 15, 2022

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File>New> from clipboard is how I do it, never any issues.

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