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Hand Tool no longer working

Rae4
New Here ,
Mar 19, 2020 Mar 19, 2020

Double clicking the hand tool to fit an image to screen has stopped working. Likewise I cannot 'Fit on Screen' under the View tab either. Can anyone suggest how I might fix this? Thanks

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99jon
LEGEND ,
Mar 19, 2020 Mar 19, 2020

Does Ctrl+zero work?

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Rae4
New Here ,
Mar 20, 2020 Mar 20, 2020
In Response To 99jon

No 😞

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Greg_S. Community Expert
Community Expert ,
Mar 19, 2020 Mar 19, 2020

Try resetting the preferences file. Immediately after launching the program, press Alt+Shift+Ctrl. A message should pop up asking if you want to delete the Settings file. Answer OK.

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Rae4
New Here ,
Mar 20, 2020 Mar 20, 2020
In Response To Greg_S.

Coudn't get that to bring up a message but I did then look at EDIT>GENERAL>RESET PREFENCES ON NEXT LAUNCH and it worked!!  Thank you! 🙂

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Greg_S. Community Expert
Community Expert ,
Mar 20, 2020 Mar 20, 2020
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In Response To Rae4

👍

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