HELP: Elements 2019 won't update to Camera Raw 11.1

Question

I just downloaded Elements 2019 onto a new Macbook Pro and it came with Camera Raw 10.4, but the most recent version is 11.1. The updates option under the help menu is greyed-out and I have even tried to manually download and install CameraRaw 11.1.  I have a Nikon D3500 and that camera was not supported until the 11.1 update, therefore I cannot open any of the raw files I shot on my new camera. I am trying to put together holiday books for my family and need to post-process. PLEASE HELP!

Jeff Arola · Answer

Unfortunately, only adobe knows when or if pse 2019 will ever be updated past camera raw 10.4.

In the meantime you can use the adobe dng converter 11.1 to conveerter your D3500 nefs to dng copies

which should then open in pse 2019.

mac

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 11.1

windows

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 11.1

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