HELP: Elements 2019 won't update to Camera Raw 11.1

[bens22]

I just downloaded Elements 2019 onto a new Macbook Pro and it came with Camera Raw 10.4, but the most recent version is 11.1. The updates option under the help menu is greyed-out and I have even tried to manually download and install CameraRaw 11.1.  I have a Nikon D3500 and that camera was not supported until the 11.1 update, therefore I cannot open any of the raw files I shot on my new camera. I am trying to put together holiday books for my family and need to post-process. PLEASE HELP!

[Jeff Arola]

Unfortunately, only adobe knows when or if pse 2019 will ever be updated past camera raw 10.4.

In the meantime you can use the adobe dng converter 11.1 to conveerter your D3500 nefs to dng copies

which should then open in pse 2019.

mac

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 11.1

windows

Adobe - Adobe Camera Raw and DNG Converter : For Windows : Adobe DNG Converter 11.1

[MichelBParis]

Just updated this morning to ACR 11.1

[arturof96173497]

It doesnt work for MAC.

[arturof96173497]

I have a Leica D-Lux 7, PSE 19 cant open RAW files any advice?

[Medha_Sharma]

Hello,

Were you able to update to ACR 11.1?

To check the ACR version, please click on the 'Adobe Photoshop Elements 2019 Editor' in the top menu bar.

Then choose 'About Plug-In' > 'Camera Raw'.

Thanks,

Medha

[arturof96173497]

No way to update, it still shows 10.4 version.

It's a shame, I bought PSE 19 only to hace he chance to edit RAW files

coming from my LEICA D-LUX 7.

Adobe support no exist.

On Fri, Jan 18, 2019 at 4:47 AM Medha_Sharma <forums_noreply@adobe.com>

[99jon]

Have you tried updating manually?

[Medha_Sharma]

To update to ACR 11.1, please click on the bell icon as shown in the screenshot.

Thanks,

Medha

[arturof96173497]

I dont have the blue bell, it seems my PSE19 is update but it is not.

On Fri, Jan 18, 2019 at 3:15 PM Medha_Sharma <forums_noreply@adobe.com>

[Medha_Sharma]

Can you please navigate to Help > Updates... and confirm if the option is enabled. If so, then please click on it to update to ACR 11.1.

Thanks,

Medha

[arturof96173497]

No UPDATE option available on my copy, dont know why

On Mon, Jan 21, 2019 at 1:09 AM Medha_Sharma <forums_noreply@adobe.com>