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graces39825979
graces39825979
Participant
June 29, 2019
Question

Help with downloading elements 15 to a new computer

  • June 29, 2019
  • 2 replies
  • 273 views

Hello everyone,

I have been using Elements 2015 for sometime now. I purchased and new and faster computer and want to be able to use elements on it. I need help downloading 15 on it. I really need a step by step process to help me out.

thanks

    This topic has been closed for replies.

    2 replies

    T
    thelmak54450099
    Participant
    July 1, 2019

    Hi, I have been trying to obtain Elements 15 and thought I had found a download only to discover the message "not available".  I have downloaded 18/19 but the feature in enhance I want to use is no longer listed on the drop down (facial enhancement - turn frowns into smiles).  Not very happy.

    MichelBParis
    MichelBParis
    Legend
    July 1, 2019

    thelmak54450099  wrote

    Hi, I have been trying to obtain Elements 15 and thought I had found a download only to discover the message "not available".

    Go to your account (manage account)

    - select "Plans" on the top line menu.

    - click on "Order history" on the left

    - browse to the relevant order

    - right click on the order number on the right (in blue)

    - There is a "downloads and serial numbers" button.

    thelmak54450099  wrote

    Hi, I have been trying to obtain Elements 15 and thought I had found a download only to discover the message "not available".  I have downloaded 18/19 but the feature in enhance I want to use is no longer listed on the drop down (facial enhancement - turn frowns into smiles).  Not very happy.

    The facial recognition is there in expert mode, or you have special edit in the guided mode.

    T
    thelmak54450099
    Participant
    July 1, 2019

    Thanks, have found Adjust Facial Features and it works.

    hatstead
    hatstead
    Inspiring
    June 29, 2019

    graces39825979  wrote

    Hello everyone,

    I have been using Elements 2015 for sometime now. I purchased and new and faster computer and want to be able to use elements on it. I need help downloading 15 on it. I really need a step by step process to help me out.

    thanks

    Scroll down on this link to "Don't See Your Version?" and follow the instructions

    Download Photoshop Elements | 2019, 2018 .

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