How to deactivate Photoshop Elements

[nam69]

I dont know how to do this. I need to install my disc on a new computer and it told me my serial number is good for 2 computers and i need to deactivate one

please send replys to my email address

[Email address removed]

Message was edited by: Brett N

[rherder@web.de]

@MichelBParis, I'm afraid to say there is no change. (of course I restarted PSE)

[rherder@web.de]

@MichelBParis,

can you give me an answer to my last post?

Thank you,

Reinhart

[MichelBParis]

Reinhart,

Thanks for reminding me about this issue.

Before my previous answer I had tested the preference, and I was sure it worked. But after your last post, I checked that the preference did not work. I wanted to further test the issue, which implied deleting all preferences. I then forgot to test, sorry.

Now, I don't want to spend too much time on the issue. The reason is that this bug has absolutely no negative effect on my workflow. I have always ignored the suggestions and recommended to avoid moving the mouse over the suggestions.

Showing the suggestion does not slow down in the least my workflow.

The tool panel is what it is, it takes too much space depending on your screen resolution. That leaves much screen space free and it seems Adobe has decided to use this space to show they were able to help new users, which are the new market target. I don't mind if Elements has a number of such beginners tools, provided Adobe keep the serious tools and sell enough PSE licenses to continue to support it. Remember they easily could do without it, the profit is in the subscriptions softwares.

Most of the time, I don't use the crop tool. I use the crop option in ACR or the rectangular marquee tool followed by Image >> crop. Cropping in ACR (I also process jpegs in ACR) is non-destructive, you can save a custom crop and you save time by editing batches at the same time.

[Phinny]

Suggestions is covered briefly at the 7:00 minute timeline in this crop tool video which may not sound too interesting all by itself (it isn't) but the rest of the 13 minute video was.  In fact, I don't think it would have been any more interesting even if David Attenborough had narrated it.  I could be wrong about that part.  😃 

[rherder@web.de]

@MichelBParis

thank you so much for your informations in detail. The conclusion is that you can not turn off the crop pre-selection suggestions. I understand that this tool is made for beginners, but why do we have prefences? And furthermore, bugs can be fixed and published in an update.

Anyway, I will get along with it.

Reinhart

[R.H.L.]

I need to deactivate PSE 13 on a Mac.  I have access to the machine and PSE 13 is installed.

Adobe's help pages on deactivation 1) tell you to go to Help-->Deactivate and 2) don't mention Photoshop Elements.  Under the Help menu in either the PSE Organizer or Editor there is no option to Deactivate.

Can someone tell me how to accomplish this.  I am at the two machine limit and I need to use the license key on another machine and I don't want to pay Adobe money for something they should allow and support.

[99jon]

Launch the Editor in Expert mode and click:

Help >> Sign Out

You should see your email address if you are signed in. Signing out will let you sign-in on a new machine. No need to uninstall.

[Vic26489983vt6n]

Leider funktionniert das nicht mehr nach der Migration auf eine neue M2-Festplatte. Im Online-Account behauptet Adobe: "Keine aktivierten Geräte vorhanden". Also kann ich auch nichts deaktivieren.

Beim erneuten Installationsversuch bricht die Installation bei ca 6% ab wegen ungenügendem Speicherplatz, dabei sind über 700 Gb frei. Was soll ich nun noch ausprobieren. Das ist zum Haare ausraufen!

[MichelBParis]

Leider funktionniert das nicht mehr nach der Migration auf eine neue M2-Festplatte. Im Online-Account behauptet Adobe: "Keine aktivierten Geräte vorhanden". Also kann ich auch nichts deaktivieren.

Beim erneuten Installationsversuch bricht die Installation bei ca 6% ab wegen ungenügendem Speicherplatz, dabei sind über 700 Gb frei. Was soll ich nun noch ausprobieren. Das ist zum Haare ausraufen!

By @Vic26489983vt6n

What you are reading in your Adobe acccount about activations is ONLY for subscription softwares like the Photographer's plan (Photoshop + Lightroom). For perpetual licenses like Elements, either you deactivate yourself from the Help menu (sign out) or if the computer is no longer available, you have to call the consumer help of Adobe (by chat or phone).

So, all previous correct answers are still valid.

[eric257007670e7n]

there is no deactivation button

[ashborges]

When you'll go to Editor's Help -> Deactivate..., you'll see a window like

Click on "Deactivate Permanently". It will deactivate your serial number on that machine and you can use that serial number on some other machine.

[nam69]

Thanks to all for the help. I did contact the company and they were able to

give me an activation on my new computer since my other computer died with

the program installed. I also have the program installed on my laptop but I

dont have an option to deactive it using the help button. That option is

showing on my desktop, but not on my laptop. So I would have to call the

company again to get help if my laptop goes down or I buy a new one?

[Barbara_B_]

You are looking in editor and not organizer? Do you keep getting a screen asking you to enter your serial number, by any chance?

[nam69]

No everything works on both my laptop and desktop, but there is no button

to deactivate the program like I have on my desktop. My desktop is brand

new but what if I want to change out laptops, I dont have a option right

now.

[nam69]

I have it back on my laptop. I think it was account I had photos in there

being worked on

[nam69]

I don't have it now and I am doing an update. I think you must have all

photos out of the editor to be able to see the deactivate button?? Not sure

about this one, But I saved a picture that I had in editor and then checked

the help button and the deactivate button was showing then, After this

update I will investigate further

[Barbara_B_]

Yes, you can't deactivate while working on a photo. That's so you don't lose your work.

[nam69]

Yes I am figuring that out now. The only way I get to the deactivate button

is by hitting file and then select photshop elements file then it loads it

asking for a name under that is preset which default is selected, under

that size, its a window. If I close out of that my button will show up in

the help button. I don't want anything running right now. I don't know how

to turn off the editor. The window I have now is editor full with like a

bunch of pictures of apples on the right side. If i click out of this and

then reopen photoshopin edit or organize under the welcome screen, I have

no button, I hope this makes sense to you. I probably have something

running that does not need to be. I am a newbie and the photos I have in

the program and not important. Thanks for the help thus far, Pete

[Barbara_B_]

Actually that doesn't make much sense. Deactivate means "I will never use this program again on this computer", so you can't deactivate unless PSE perceives you're not busy doing something. Obviously you won't deactivate while you're working. Launch the editor then immediately go to Help>Deactivate and that's all it should take.

[nam69]

I am an idiot. I am selecting organizer on the welcome screen, Should I

open this program under edit I want to get all the pictures that are on

this program to an ecternal hard drive, Thanks for the help. I really

appreciate it. I bought the book Photo elements 10 and its like a bible

[Barbara_B_]

Deactivating has no effect on your pictures or on organizer. It only affects editor. Even so, I would wait till you have completed your organizer backup and are sure you are through with PSE before deactivating it.

[nam69]

Got it, I think I am OK now, I had another program called Picisa and I just

uninstalled it as it was saving all my pictures that I did not want saved

on this laptop. It was a free editor. No need to have that on here. I took

it off my desktop also. Just Elements on both now. If I save pictures it

will be on this desktop becasue its new and I bought plenty of room for

pictures and music (1tb hard drive). Thanks again, Pete

[nam69]

Lots to read in that book of yours lol, Pete

[destravlr]

It would be helpful to add that the Editor to which you refer is Adobe Photoshop/Elements Editor. It took me about 10 minutes of searching to figure that out.

The answer may be very helpful, because Adobe instructions do not specify how to use the Editor to deactivate. In fact, I followed a set of Adobe instructions (source?, don't remember right now) and only uninstalled the program - PE13. That didn't help with getting the number of installations reduced in my Adobe account.

[destravlr]

Follow on:  In PE13 Editor, I went to Help, then to Sign Off. There was no "Deactivate" anywhere, but Signing Off was supposed to deactivate that registered copy.

It did not, at least as far as removing 1 of the 2 PE13 installations that show up when I go to my Adobe account.

Still trying to get  hold of an Adobe human to help.