Skip to main content
P
pege23993614
Participant
March 23, 2018
Question

How to reload my Elements 11

  • March 23, 2018
  • 1 reply
  • 616 views

I had a computer issue. Now my software does not work correctly, especially the Edit side. I have the original disks but have not found a way to reinstall. The program only wants to Uninstall.

Additionally I need HDR. How can I get that feature.

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 23, 2018

    What operating system?

    Did you uninstall it, and if so, how?

    pege23993614  wrote

    I had a computer issue. Now my software does not work correctly,

    What doesn't work?

    Maybe it can be resolved without uninstalling and reinstalling.

    P
    pege23993614Author
    Participant
    March 23, 2018

    Windows 10.

    When I open Editor I can not locate my files. I open organizer and click the editor icon at the bottom

    No. I did not uninstall.

    [Please don't post links to your business. -Moderator]

    Peg Ewing, Realtor®, CRS, ABR, SFR, ePro

    [personal information removed by moderator]

    Over 235 real estate transactions serving buyers, sellers, landlords and tenants.

    [Signature removed by moderator]

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 23, 2018

    pege23993614  wrote

    Windows 10.

    When I open Editor I can not locate my files.

    Please be more specific.

    Do you mean they aren't in Windows Explorer or they don't show in the Organizer?

    I open organizer and click the editor icon at the bottom

    Does it open and work OK that way?

     

    No. I did not uninstall.

    You need to uninstall if you wish to reinstall.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices