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I can't import from Apple Photos into Organizer

New Here ,
Jan 31, 2023 Jan 31, 2023

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I'm using a MacBook, OS 13.1, M1 chip. I'm new to Photoshop Elements Organizer. When I select to import from my Apple Photos library the "Get Media" button is greyed out. How can I import my Apple Photos library? Please and Thank you. Screen Shot 2023-01-31 at 07.16.48 AM.png

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Import and export , Mac , Organizer

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Adobe Employee ,
Feb 09, 2023 Feb 09, 2023

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Hi there,

 

Thanks for reaching out.

Which version of the application are you using? Have you selected the files or the folder?

To import, you have to select files, not folders. What is the file format of the images?

Since when are you seeing this issue?

 

We're here to help, just need some info.

Regards,

Ranjisha

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New Here ,
Mar 09, 2023 Mar 09, 2023

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Thank you for responding. I did not select files, I had folder selected. Thank you.

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