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N
narinc88999481
Participant
January 4, 2017
Question

I can't use serial number

  • January 4, 2017
  • 1 reply
  • 327 views

Hello

I bought Adobe Photoshop Elements 15 and Adobe Premiere Elements 15 - student and teacher edition and I got a serial number via e-mail and then I try to use that but they said it is unable. I need you help 

Thank

    This topic has been closed for replies.

    1 reply

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    January 4, 2017

    Hi,

    Can you please post the screenshot of the error you get? It would help us better identify the issue and assist you accordingly.

    Thanks,

    Arshla

    N
    narinc88999481Author
    Participant
    January 4, 2017

    That is

    Thank you

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    January 5, 2017

    Thanks a lot for providing us with the required information.

    Please get in touch with the customer support at Contact Customer Care for redressal of this problem.

    Thanks,

    Arshla

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