I can't use serial number

[narinc88999481]

Hello

I bought Adobe Photoshop Elements 15 and Adobe Premiere Elements 15 - student and teacher edition and I got a serial number via e-mail and then I try to use that but they said it is unable. I need you help 

Thank

[arshla jindal]

Hi,

Can you please post the screenshot of the error you get? It would help us better identify the issue and assist you accordingly.

Thanks,

Arshla

[narinc88999481]

That is

Thank you

[arshla jindal]

Thanks a lot for providing us with the required information.

Please get in touch with the customer support at Contact Customer Care for redressal of this problem.

Thanks,

Arshla