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I cannot find any photos in Elements Organizer

New Here ,
Dec 24, 2019 Dec 24, 2019

When I look for photos in Elements Organizer, I find videos under all media. I try to download pictures and it says they are already there.

 

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correct answers 1 Correct answer

Community Expert , Dec 24, 2019 Dec 24, 2019

It sounds like you have inadvertantly pressed Ctrl+1.  This removes all photos from the grid.  Try pressing it again and your photos should appear.  Or, you can go to the View>Media Types menu and make sure that Photos is checked.

 

Ashampoo_Snap_2019.12.24_11h05m30s_001_.png

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Community Expert ,
Dec 24, 2019 Dec 24, 2019

It sounds like you have inadvertantly pressed Ctrl+1.  This removes all photos from the grid.  Try pressing it again and your photos should appear.  Or, you can go to the View>Media Types menu and make sure that Photos is checked.

 

Ashampoo_Snap_2019.12.24_11h05m30s_001_.png

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New Here ,
Dec 25, 2019 Dec 25, 2019

Thank you, that was it! I need a good course to learn this Photoshop, any suggestions?

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New Here ,
Jul 28, 2021 Jul 28, 2021

that doesn't seem to be the problem  I'm sure I didn't kpress control 1 either.  Il had a lot of pictures in my albums but Elements 21 seems to have disappeared.  I have Elements 18 which I hadn't kput on my laptop but must have gootten transferred when I plugged in my Passport.

 

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Community Expert ,
Jul 28, 2021 Jul 28, 2021
LATEST

@DonnaJG, since you say you have a different problem, please start a new discussion describing in detail what your problem is.   With the little information you have provided so far, all I can say is that your Elements 2018(?) and Elements 2021 catalogs are different and will not be synchronized, except at the time of initial conversion.

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