When I look for photos in Elements Organizer, I find videos under all media. I try to download pictures and it says they are already there.
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It sounds like you have inadvertantly pressed Ctrl+1. This removes all photos from the grid. Try pressing it again and your photos should appear. Or, you can go to the View>Media Types menu and make sure that Photos is checked.
Thank you, that was it! I need a good course to learn this Photoshop, any suggestions?
that doesn't seem to be the problem I'm sure I didn't kpress control 1 either. Il had a lot of pictures in my albums but Elements 21 seems to have disappeared. I have Elements 18 which I hadn't kput on my laptop but must have gootten transferred when I plugged in my Passport.
@DonnaJG, since you say you have a different problem, please start a new discussion describing in detail what your problem is. With the little information you have provided so far, all I can say is that your Elements 2018(?) and Elements 2021 catalogs are different and will not be synchronized, except at the time of initial conversion.