Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
Locked
1

I have a new computer, how do I transfer my elements 14 program and pictures? [2016]

Guest
Aug 02, 2016 Aug 02, 2016

Am I able to install my elements 14 onto a new computer?  Then, how do I get my picture files/catalog transferred?

Thanks.

TOPICS
Download and install
37.4K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 02, 2016 Aug 02, 2016

richellef77431863 wrote:

Am I able to install my elements 14 onto a new computer?

Follow the instructions and download from here:

Download Photoshop Elements | 14, 13, 12, 11, 10

Then, how do I get my picture files/catalog transferred?

See here:

Move Elements Organizer catalog using backup and restore

If you will not be using the old computer, Help >Sign out from the editor menu to deactivate after you are finished transferring.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 02, 2016 Aug 02, 2016

richellef77431863 wrote:

Am I able to install my elements 14 onto a new computer? Then, how do I get my picture files/catalog transferred?

Thanks.

The PSE license is for 2 installations. When you are all done, suggest that you deactivate PSE on the old machine.

The picture files are on the hard drive wherever you put them. They need to be transferred along with other files.

This tech note provides details for the Organizer.

Move Elements Organizer catalog using backup and restore

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Aug 02, 2016 Aug 02, 2016

I had a similar problem but managed to download 14 to my new laptop. It worked fine for a week but now, after leaving it a few days, I can only access the organiser. It will not load the editor for me to process any pictures. Is this part of the same thing? Will I have to delete it off my old laptop in order to be able to use the editing facility?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 02, 2016 Aug 02, 2016

Will I have to delete it off my old laptop in order to be able to use the editing facility?

Suggest that you reset preferences to default, as that fixes many things.

To do that, go to Edit>Preferences>General and look for this:

Preferences_2.JPG

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 27, 2017 Dec 27, 2017

No help here! I get a screen message that says I have a damaged applications manager program and need to download a new one . When I follow the prompts I am downloading a Cloud App??? Totally Lost!

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Feb 21, 2018 Feb 21, 2018

I hope you got through Adobe's maze. Most links lead to Cloud and not wanting cloud is difficult to work out.  I don't want cloud either but have wasted many hours going around in circles trying to avoid cloud.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 29, 2019 Jan 29, 2019

You should have an Adobe account that you have registered your products with. Log into your account and in your profile section, open the link for Order History. Your apps should be listed there with the order numbers. Click the order number for your Elements app.

When the order history opens, there should be link for Downloads and Serial Numbers.

There you will get a list of the serial numbers for your app and the link to download it again.

Remember, it can be installed on only 2 computers. So, if you are not using the old laptop any more, you need to sign out of that copy of the app and should uninstall it from that computer.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 06, 2024 Aug 06, 2024

I wanted to do the same thing but support gave me this answer: Okay, allow me to explain that elements 11 was based on a 32 bit architecture and win 11 is based on 64 bit architecture, your application will not work on win 11 as the application is really old and Win 11 will not be able to support it. I would need to upgrade.

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 07, 2024 Aug 07, 2024
LATEST

@Minerva322263420c1f 

 

You somehow found and replied to a post from 2016. Thank you for your answer, but please note the Windows 11 was not released until 5 years later in 2021. PS Elements 14 was new at the time, having been released in the fall of 2015. 

 

Your answer applies to those who are installing very old versions on new operating systems, but does not apply to this post from 2016. I've locked the thread so others won't be confused.

 

Jane

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines