I have os 10.10.5-trying to download trial of Elements15

[rbohn61]

I get as far as install login. The next screen is blank and nothing happens. I know that my login and password are correct because I can login to my Adobe account page.

Is it no longer possible to download an older version?

Or, what am I doing incorrectly?

I have this on my desktop

At first a blank page was displayed after login, but now it simply rejects my login.

Thanks

[Jeff Arola · Accepted solution]

It's asking for your User Name and Password for your mac, not your adobe ID.

[rbohn61]

Thanks. You saved a old guy a lot of frustration.

I swear I kept seeing a note right before log in that stated "use Adobe sign in"- and then it asked if the screen name they had on record was the correct one for me. (or something close)

I am fairly certain that you will encounter more questions from me.

Thanks again