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pinkhousepeter
Participant
August 30, 2020
Question

Import into Catalogue fails

  • August 30, 2020
  • 1 reply
  • 509 views

I have installed version 14 onto a different PC. I have tried (1) to import images into an old catalogue that worked perfectly on prior PC and (2) to create a NEW one and import afresh. In both cases the initial phase seems to work, and when I commence import, it KEEPS failing after reaching 1666 images ???
Similarly, it resists my efforts to get it to 'watch' the main library folder. All Adobe file watching settings are running in Windows 10 Control Panel.
Adobe online chat cannot assist it seems.
Any bright thoughts?

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1 reply

MichelBParis
MichelBParis
Legend
August 30, 2020

All three attempts at importing seem to show that a given media file is not recognized in the import. Especially in older versions of PSE, it was difficult to know what happend and which was the 'problem' or corrupted file. Very often a given type of video. It might also be a file format not recognized by PSE14. Could you install the trial version of the current PSE2020 to see if it can import all?

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pinkhousepeterAuthor
Participant
September 2, 2020

Thanks. I finally gave up and am now on the trial 2020 version until my main PC is repaired so I can install it properly.

It SEEMED to convert the old catalogue BUT it did NOT seem to pick up the keyword tags in all images - just one from each tag. This may have varied.

MichelBParis
MichelBParis
Legend
September 2, 2020

In my experience with catalogs, either a conversion fully succeeds or fully fails. Can you show or describe how you come to this conclusion?

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