• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Import photos from Samsung A52

Explorer ,
Sep 07, 2022 Sep 07, 2022

Copy link to clipboard

Copied

I am trying to download photos from my phone. Sometimes it will download a few but give up after about 10%. It says 

 

Elements Organiser cannot obtain files from this device. Please ensure that the device is connected properly, or that the battery is charged, and try again.

 

Yes, the phone is charged.

I have tried different USB cables and different USB ports on the computer

I have tried different connection profiles, eg import photos, transfer data

Ive tried loads of times

 

Is there a way to get this programme to actually import photos? That's mostly what Id like to use this for. 

 

Thanks

TOPICS
Import and export , Problem or error

Views

52

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
no replies

Have something to add?

Join the conversation