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Participant
August 1, 2021
Question

Installation Error 127 when installing Photoshop elements 2021

  • August 1, 2021
  • 1 reply
  • 36674 views

I am trying to install Photoshop 2021 from DVD but the installation fails with error code 127. The advice given is to check permissions on [Windows]: <system drive>\adobetemp, however this directory does not exist on my system. Any advice would be useful.

1 reply

Phil Pickering
Legend
August 1, 2021

Might not necessarily be a permissions issue... but you do need to turn on View > Hidden items in the File Explorer to see the adobeTemp folder.

 

Also, check you have enough disk space on your system drive (usually your C: drive) and turn off any anti-virus application you might have running. 

 

Error code 127: Unable to extract files

 

Hope that helps 🙂

Participant
August 1, 2021

Many thanks, I have now successfully installed the software. 

hatstead
Inspiring
August 1, 2021

That's good news. This is a user-to-user forum, and it might help others if you post what you did in order to have a successful instalation.