• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Installation von PE22 nicht möglich

New Here ,
Jul 30, 2022 Jul 30, 2022

Copy link to clipboard

Copied

Hallo zusammen,

 

habe mir einen neuen Rechner mit Windows 11 angeschafft, der den Anfordernungen von Elements gerecht ist. Leider bekomme ich Elements nicht installiert, ich lade das Installationsfile runter, aber es kommt immer nur die Meldung "The installation cannot continue as the installer file may be damaged. Download the installer file again". Gesagt und getan, aber leider keinen Erfolg. Die gleiche Installationsfile funktioniert auf einem anderen Rechner direkt. Komp.-Modus und abgesichter Mod. haben auch keinen Erfolg gebracht... Ich hoffe, mir kann geholfen werden...

TOPICS
Problem or error

Views

253

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 30, 2022 Jul 30, 2022

Copy link to clipboard

Copied

Is your firewall blocking it?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2022 Aug 01, 2022

Copy link to clipboard

Copied

Hello Peru Bob,

thanks for your answer. I have tried to install PE with deactivated Firewall and it did not work...

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2022 Aug 01, 2022

Copy link to clipboard

Copied

Which version of Photoshop Elements?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Aug 01, 2022 Aug 01, 2022

Copy link to clipboard

Copied

PE 22 Version 20

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Aug 01, 2022 Aug 01, 2022

Copy link to clipboard

Copied

Please go to Adobe Customer Service (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 06, 2022 Sep 06, 2022

Copy link to clipboard

Copied

LATEST

I have the same issue. Same Error message. Premiere Elements 20.0 works without any issues. I also use Windows 11. How can this be solved?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines