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Installing Elements 14

thomasb89521421
New Here ,
Feb 09, 2018 Feb 09, 2018

Have downloaded Photoshop Elements 14 however, when I attempt to install I get  message that adobe installer program is running and I need to close installer and retry....How do I find wht adobe installer is running and close it?

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Peru Bob Community Expert
Community Expert ,
Feb 09, 2018 Feb 09, 2018

What is running in Task Manager?

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thomasb89521421
New Here ,
Feb 10, 2018 Feb 10, 2018
In Response To Peru Bob

Creative Cloud Installer (Not Responding).....

Is this what prevents me from installing Elements 14?  If so, how do I remove it or fix it? 

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Peru Bob Community Expert
Community Expert ,
Feb 10, 2018 Feb 10, 2018
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In Response To thomasb89521421

Did you download and install from here:

Download Photoshop Elements | 2018, 15, and 14

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Resources
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Photoshop Elements - User Guide
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Elements Organizer - User Guide
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Photoshop Elements - Tutorials
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Activating Elements
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Download Photoshop Elements
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Buy & Upgrade
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Troubleshooting
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Catalina Compatibility Issues
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Color Management for Best Prints
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Do I Qualify Free Upgrade
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New features & Updates
What's new is Elements 2021
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Photoshop Elements & Camera Raw Updates
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