Participant

Question

Installing elements 15 with a serial number

Forum|Forum|8 years ago
April 6, 2017
1 reply
12117 views

i down loaded elements 15 from adobe. i tried to install the software and at the end it's requesting a redemption codveto activate the software . The down load from abode only supplis a serial number I spoke to support and I was given what they said was a web address that requires a serial number to activate . But at the end of that installation it required a redemption code

lou r

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Community Expert

Community Expert

That doesn't seem right.

Did you download from here:

Download Photoshop Elements | 15, 14, 13, 12, 11, 10

See here:

Redemption code help

and here:

Find your serial number

lour89378952Author

Participant

The redemption code and the serial number are enter in the same spot. But the software doesn't indicate that

Community Expert

Community Expert

lour89378952 wrote
The redemption code and the serial number are enter in the same spot. But the software doesn't indicate that

I'm not sure what you mean by that.