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Installing "sign in error" Photoshop elements 2023

New Here ,
Aug 05, 2023 Aug 05, 2023

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Hi all,

Yesterday I bought the Photoshop elements 2023 and Premiere Elements 2023 but I can't install both of them.

While I am running the program for installation, is poping up a window with "Sign in error".

Also are not visible in the creative cloud.

I have trying all possibilities given but still nothings.

I am running new laptop with windows 11 and all futures are available for these softwares.

Any solution?

Thank you in advance.

KR

Dimitrios

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Problem or error

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Community Expert ,
Aug 05, 2023 Aug 05, 2023

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Please go to Adobe Customer Service (Make sure to allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

or Twitter:
https://twitter.com/AdobeCare

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New Here ,
Aug 06, 2023 Aug 06, 2023

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Thank you.

I tried but it was weekend and no agent available.

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