Skip to main content
Participant
February 23, 2021
Question

Invalid Serial number: photoshop and premier elements

  • February 23, 2021
  • 2 replies
  • 365 views

I have just redownloaded photoshop and premiere elements on my laptop but it won't accept my serial numbers

I have had them working on this laptop before and other laptops

Does anyone have any idea why it's not accepting my serial numbers?

 

This topic has been closed for replies.

2 replies

Dhananjay Sati
Participating Frequently
February 23, 2021

Hi there,

 

It seems Adobe Elements is not accepting your serial number. 

 

Please make sure you are using a serial number that starts with 1057 for Photoshop Elements & 1143 for Premiere Elements.

 

Please also do check which version of Elements you have purchased & what exactly version you have installed in your machine.

 

Please do let us know if you are getting any specific error messages while activation.

 

Hope this helps 

 

Regards

Dhananjay Sati

Participant
February 24, 2021
i am using a mac and it the 2020 version
Akash Sharma
Legend
February 23, 2021

Hi there,

 

Sorry that Photoshop Elements and Premiere Elements is not accepting serial numbers on your computer as it keeps saying that they are invalid.

 

Which version of Photoshop and Premiere Elements are you using and what is your computer's OS?

 

Would you mind checking the steps mentioned in this article https://helpx.adobe.com/photoshop-elements/kb/troubleshoot-activation-errors.html and let us know if that helps?

 

Thanks,

Akash