Is Help24x7.Adobe@outlook.com Legit?

Community Beginner ,
Jan 09, 2022 Jan 09, 2022

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After I posted about my Photoshop and Premier 2019 suite not installing I received an email from -- Benjamin Ostrov.. with the following Message:

 

Hello garyr40909093,

You have received a private message in the Adobe Support Community community.


Subject: Adobe Premiere and Photoshop Elements 2019 Seems to be damaged error.
From: Benjamin Ostrov..
Date: Jan 08, 2022 08:27 AM

Hi,

You can Directly send Email to our Adobe Customer Care Team Email Address:-
Help24x7.Adobe@outlook.com and they will help you via Email.

 

Note:-Compose New Email and Write the Email Address without any Space mentioned above and send Email.

Team Adobe


To manage your private message options, click here.

Thanks for being a Adobe Support Community member.

Your Adobe Support Community Team

Adobe Support Community sent this message to gary.l.rollins@hotmail.com.

Don't want to receive emails from us? Just click here.

 

 

Is this Legit? Is [Link removed by moderator] a legit Adobe support email address. I downloaded the software from the link, but the installation didn't work.  I didn't get suspicious until I noticed the outlook.com address afterwards.

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Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

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No, it is not legit.

Adobe doesn't use outlook.com.

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Community Beginner ,
Jan 09, 2022 Jan 09, 2022

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Well, I just hope that whatever I downloaded and tried to install isn't a virus or malware.

Running a virus scan now...

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Community Beginner ,
Jan 09, 2022 Jan 09, 2022

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To help others not to fall for this scam here is the website that I was guided to to download the software to supposedly fix my problem:

 

https://prodesigntools.com/photoshop-elements-2019-direct-download-links-premiere.html

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Adobe Community Professional ,
Jan 09, 2022 Jan 09, 2022

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ProDesignTools is legit, although not all the download links work because Adobe no longer allows some downloads.

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Advisor ,
Jan 09, 2022 Jan 09, 2022

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