After I posted about my Photoshop and Premier 2019 suite not installing I received an email from -- Benjamin Ostrov.. with the following Message:
You have received a private message in the Adobe Support Community community.
Subject: Adobe Premiere and Photoshop Elements 2019 Seems to be damaged error.
From: Benjamin Ostrov..
Date: Jan 08, 2022 08:27 AM
You can Directly send Email to our Adobe Customer Care Team Email Address:-
Help24x7.Adobe@outlook.com and they will help you via Email.
Note:-Compose New Email and Write the Email Address without any Space mentioned above and send Email.
To manage your private message options, click here.
Thanks for being a Adobe Support Community member.
Your Adobe Support Community Team
Adobe Support Community sent this message to firstname.lastname@example.org.
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Is this Legit? Is [Link removed by moderator] a legit Adobe support email address. I downloaded the software from the link, but the installation didn't work. I didn't get suspicious until I noticed the outlook.com address afterwards.
No, it is not legit.
Adobe doesn't use outlook.com.
Well, I just hope that whatever I downloaded and tried to install isn't a virus or malware.
Running a virus scan now...
To help others not to fall for this scam here is the website that I was guided to to download the software to supposedly fix my problem:
ProDesignTools is legit, although not all the download links work because Adobe no longer allows some downloads.