Is PSE 2021 salvagable on Mac?

New Here ,
Jun 10, 2022 Jun 10, 2022

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I have used elements for a number of years but noticed declining performance (increased spinning wheel of death) for the last several upgrades. I thought it was my computer (2013 iMac 27"), but now I have a 2021 Mac Mini M1 with 16GB memory (Montery version 12.4) . My photo files are on an OWC Envoy SX connected via thunderbolt. And yet I still get the spinning wheel of death and the software is unusable. I uninstalled, reinstalled. I tried the workaround noted in prior threads (changing the sniffer file).  None of this is working. Before I abandon Adobe and look for something else, does anyone have any suggestions? 

 

Danny

 

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Crash or freeze , Mac , Organizer , Performance

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Explorer ,
Jun 10, 2022 Jun 10, 2022

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Did you remove the "sniffer" file instead of changing it? I just deleted that file to solve the problems I was having. Also, I always launch the Editor app directly from the Support Files folder of the Adobe Photoshop Elements folder rather than launching it from the Adobe Photoshop Elements app.

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New Here ,
Jun 10, 2022 Jun 10, 2022

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I should clarify that my problem is with the organizer, not the editor.   I’ll try deleting that sniffer file.  After an hour on hold this morning,  customer support told me I have to update (again) to 2022, even though everything I read online says 2021 should be compatible with Monterey 12.4.  

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Explorer ,
Jun 10, 2022 Jun 10, 2022

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I don't use the organizer, sorry.

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Explorer ,
Jun 10, 2022 Jun 10, 2022

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One more thing, have you tried toggling "Put hard drives to sleep when possible" in Energy sysprefs? (I'm using Elements 2021 on a 16" MacBook Pro from last year, so that setting is in the Battery syspref for me).

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