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Is the redemption code or the serial number 24 alphanumerical digits?

New Here ,
Mar 14, 2018 Mar 14, 2018

I received a new PSE 13 package from Amazon. Inside there is a 5"x5" card. On it there are two printed words: Redemption Code and below that is a 24-alphanumeric-digits sticker. In my installation process, I was asked to provide a serial number with blank spaces for 24 alphanumeric digits. I am confused by these two terms Adobe used. Need help. Thanks.

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Community Expert ,
Mar 14, 2018 Mar 14, 2018

You've got a redemption code. Use it (once only) to obtain a 24 digit serial number.

Follow the instructions here for Non-subscription retail product.

Help with redemption codes

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New Here ,
Mar 14, 2018 Mar 14, 2018
LATEST

Hi,

     The 24-alphanumeric-digits  is the Redemption code.

For more info on redemption code and serial numbers, please go through below links:

1. Find your serial number

2. Help with redemption codes

Hope this answers your query.

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