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RoylPain
Inspiring
November 26, 2017
Answered

Is there still hope for Elements 2.0

  • November 26, 2017
  • 5 replies
  • 1791 views

Hello,

I've had it for years and it was working on my old IMac. I'm perfectly content with this program and don't really need anything more since I'm not a professional. I'm getting a 150:30 error message when trying to open the program after migrating it to my new IMac Sierra 10.12.6. Am I simply out of luck or is there a solution?

Thanks...fingers crossed,

    This topic has been closed for replies.
    Correct answer RoylPain

    Ok my problem has been solved by Adobe Chat Support...even though E8 is an "end of life" product.  Here's the solution for anyone else that has encountered this problem.

    "Please go to macintosh HD->Library-> Application support-> FLEXnet publisher folder and then copy the FLEXnet publisher folder to the preferences folder in the location macintosh HD->Library->preferences."

    Following earlier instructions I had already tried deleting the FLEXnet publishers folder from App Support..that didn't work but after the above Elements 8 is up and running.

    5 replies

    R
    RoylPainAuthorCorrect answer
    Inspiring
    November 30, 2017

    Ok my problem has been solved by Adobe Chat Support...even though E8 is an "end of life" product.  Here's the solution for anyone else that has encountered this problem.

    "Please go to macintosh HD->Library-> Application support-> FLEXnet publisher folder and then copy the FLEXnet publisher folder to the preferences folder in the location macintosh HD->Library->preferences."

    Following earlier instructions I had already tried deleting the FLEXnet publishers folder from App Support..that didn't work but after the above Elements 8 is up and running.

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    December 3, 2017

    Well done and thanks for sharing!

    M
    Mark_Sand
    Inspiring
    November 30, 2017

    You might try a Google search on "photoshop elements 150:30" or similar.

    https://www.google.com/search?q=photoshop+elements+150%3A30&ie=utf-8&oe=utf-8&client=firefox-b-1

    R
    RoylPainAuthor
    Inspiring
    November 28, 2017

    Sorry to be late with this reply but I received no notifications of new posts...???  Turns out I had Elements 8 and yes is does support 16bit dng. files. Does this mean that I stand a chance of getting 8 to open?  If that answer is no then I've been able to verify with the trial version of Elements 2018 has all the bells and whistles that I'm used to. Once I found the expert 'mode.'  I'm ok with buying 2018 unless someone think I can correct the problem with E8 opening.

    Much thanks to everyone for your help!

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    November 29, 2017

    Yes there is a chance you can get pse 8 working.

    The problem occurred because while transferring (migration) usually works for most software, since adobe installs stuff all over the hard drive and not just in the applications folder like most mac applications, migration hardly ever works for adobe applications.

    That's why your getting that error when trying to start pse 8, because some of the required files didn't get transferred over.

    Anyway, i'd be tempted just to try running the pse 8 installer from here and hopefully that should work.

    You need your pse 8 serial number for it to work.

    Download Photoshop Elements versions 9, 8, 7

    Then you'll need to follow the instructions here under Creative Suite 5.5, 5, and 4 to get pse 8 installed.

    Installing Creative Suite on macOS 10.12 (Sierra)

      R
      RoylPainAuthor
      Inspiring
      November 30, 2017

      JA, I'm getting a message that 'setup can't be opened because it's from an unidentified developer.'  Can I add a developer? I'm ready with my serial number.

      Thanks again for your help.

      Jeff Arola
      Community Expert
      Jeff ArolaCommunity Expert
      Community Expert
      November 26, 2017

      Sorry to say that photoshop elements 2 won't work on any Intel processor mac.

      The reason photoshop elements 2 won't work on your mac is that pse 2 was made to run on macs with PowerPC processors and your mac has an Intel processor.

      Photoshop Elements system requirements

      The current version adobe sells of photoshop elements 2018 should run on your mac.

      Easy Photo & Video Editing Software | Adobe Elements Family

      R
      RoylPainAuthor
      Inspiring
      November 26, 2017

      No my old Imac was intel.

      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      November 26, 2017

      Yes I've downloaded and installed the trial 2018. I'm concerned that when I open a dng image it displays at 8bits. In 2.0 they open in 16bit with some filters available. Also I opened psd files and the layers are there but 'flatten/merge layers' was grayed out? Could be learning curve issues on my part. I'll look for other Elements users here. Thanks


      As far as I know no version of Element had 16bit color support.  Its Adobe Camera Raw may be able to save 16bit color images but Elements I do not believe can edit these in 16bit color depth mode.  I could be wrong for I have not used any recent versions of Photoshop Elements

      JJMack
      JJMack
      Community Expert
      JJMackCommunity Expert
      Community Expert
      November 26, 2017

      Adobe doe not support old software why did you upgrade your Mac OS if you want to use your old Elements Adobe warned user not to.

      JJMack
      R
      RoylPainAuthor
      Inspiring
      November 26, 2017

      Because my old Imac was crapping out on me.

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