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H
Hoson Pang
Participant
December 11, 2019
Answered

Just bought 2020 and install in macOS 10.15.2, crash!

  • December 11, 2019
  • 2 replies
  • 613 views

First successful installed Photoshop Elements and run. After installed Premiere Elements, both crash and always unexpect quit...

 

New MacBook Pro 16"

This topic has been closed for replies.
Correct answer Hoson Pang

I installed both from DVD come with the package. After I remove both applications, and re-install from website, both can run now.

2 replies

H
Hoson PangAuthorCorrect answer
Participant
December 11, 2019

I installed both from DVD come with the package. After I remove both applications, and re-install from website, both can run now.

Medha_Sharma
Adobe Employee
Medha_Sharma
Adobe Employee
December 11, 2019

Hello,

 

Could you please confirm if it's the Home Screen that's crashing or the applications? Request you to share the crash logs with us so that we could investigate this at our end and provide you with a solution.

 

Thanks,

Medha

W
wwcrehder
Participant
December 11, 2019



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Guten Tag,


ich habe ein Problem in Photoshop Elements 2019, mit Bildern die nur nebeneinander und nicht Überlappend oder als schwebende zu aktivieren sind.


Es ist keine Aktivierung möglich. Das ist mein Problem auf Windows 10 und sonst gar nichts. Wie ist eine Aktivierung möglich????


Viele Grüße aus Hamburg


Walter 


Da ich die englische Sprache nicht beherrsche, ist hier eine Übersetzung mit GOOGLE






Good day,

I have a problem in Photoshop Elements 2019, with images that are only side by side and non-overlapping or floating.

There is no activation possible. That's my problem on Windows 10 and nothing else. How is activation possible ????

Greetings from Hamburg

Walter


Medha_Sharma
Adobe Employee
Medha_Sharma
Adobe Employee
December 11, 2019

Hello Walter,

 

I don't understand German, but from the translated comment it seems that your issue is related to the floating window option in Photoshop Elements (Please correct me if I've misunderstood the problem).

Could you please post a screenshot/video illustrating the issue so that we could help you out?

 

Thanks,

Medha

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