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Participant
December 19, 2018
Answered

Lost Albums

  • December 19, 2018
  • 1 reply
  • 669 views

I have Adobe Elements 2019. I had several albums set up in Organizer and was working on them in Editor. This morning Elements prompted that I needed to install an update. After the update was installed, the albums are no longer in Organizer and I can't find them anywhere. When I go to Photoshop Elements Organizer and click on about, it says Version 17.0 (20180830.m.125874)x64.

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    Correct answer MichelBParis

    eugener9716888  wrote

    I have Adobe Elements 2019. I had several albums set up in Organizer and was working on them in Editor. This morning Elements prompted that I needed to install an update. After the update was installed, the albums are no longer in Organizer and I can't find them anywhere. When I go to Photoshop Elements Organizer and click on about, it says Version 17.0 (20180830.m.125874)x64.

    The update is only for the raw converter module (ACR). I don't see how that could have changed your catalog.

    Albums are only a feature of your catalog(s).

    They are stored in your catalogs as lists of pointers to your media files managed in the catalog.

    Think about them as 'playlists' in your preferred sort order. They are not new files nor duplicates. Just lists of links.

    The most likely explanation is that you are using another catalog than the one storing your albums.

    1 reply

    MichelBParis
    MichelBParisCorrect answer
    Legend
    December 19, 2018

    eugener9716888  wrote

    I have Adobe Elements 2019. I had several albums set up in Organizer and was working on them in Editor. This morning Elements prompted that I needed to install an update. After the update was installed, the albums are no longer in Organizer and I can't find them anywhere. When I go to Photoshop Elements Organizer and click on about, it says Version 17.0 (20180830.m.125874)x64.

    The update is only for the raw converter module (ACR). I don't see how that could have changed your catalog.

    Albums are only a feature of your catalog(s).

    They are stored in your catalogs as lists of pointers to your media files managed in the catalog.

    Think about them as 'playlists' in your preferred sort order. They are not new files nor duplicates. Just lists of links.

    The most likely explanation is that you are using another catalog than the one storing your albums.

    Participant
    December 19, 2018

    That seems to have been the problem. Thanks!