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chrism53673695
chrism53673695
Participant
March 19, 2017
Question

Menu command shifts right when clicked

  • March 19, 2017
  • 1 reply
  • 228 views

Whenever a menu command is clicked on, another menu drops down. When you move the mouse to that menu, it shifts to the next one so you can't select the menu options you need. Does anyone have a solution for this?

Thanks, Chris

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    March 19, 2017

    You can try resetting the preferences:

    Restore default preferences

    Preference settings control how Photoshop Elements Editor displays images, cursors, and transparencies, saves files, uses plug‑ins and scratch disks, and so on. If the application exhibits unexpected behavior, the preferences file could be damaged. You can restore all preferences to their defaults.

    Note: Deleting the preferences file is an action that cannot be undone.

    Do one of the following:

    • Press and hold Alt+Control+Shift (Mac: Option+Command+Shift) immediately after Photoshop Elements begins launching. Click Yes to delete the Adobe Photoshop Elements settings file.
    • Go to Edit > Preferences (Mac: Photoshop Elements > Preferences > General), click the Reset Preferences on next launch button, and then click OK. When you restart Adobe Photoshop Elements, all preferences are reset to default settings.

    A new preferences file is created the next time you start Photoshop Elements Editor. For information on a specific preference option, search for the preference name in Help.

    from here:

    Preference file locations for Photoshop Elements and Premiere Elements

    chrism53673695
    chrism53673695Author
    Participant
    March 20, 2017

    Thanks for th suggestion Peru Bob, however it did not work. Earlier today, I had uninstalled Elements, ensuring I removes stored preferences. Upon re-installation, the issue was the same and also when I Reset the Preferences and restarted the program. Any other suggestions would be greatly appreciated.

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