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Participant
March 21, 2020
Question

My Adobe Photoshop Element is not included into my creative cloud account

  • March 21, 2020
  • 1 reply
  • 581 views

Hello,

 

I have a MacBook Pro and I have bought a licence for the deektop version of Adobe Photoshop Element 2020 online (Eptimum - Entelechargement).

 

I have an Adobe account.

 

I have installated the software onto my MacBook Pro with a lot of difficulty because it was not recognize by my adobe account.

Not the Adobe Photoshop Element 2020 is isntallated but the software is not included into the list of my softwares into my Adobe account.

 

If I logged out my Adobe Creative Cloud Account, I have to install again my Adobe Photoshop Element 2020.

 

Coud you help me

 

Thanks in advance.

 

Vincent

Belgium

 

What I have to do

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
March 21, 2020

Go to Edit > Sign in from the Photoshop Elements Editor menu and enter your serial number.