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scottj34996317
Participant
February 16, 2019
Question

My Adobe Serial number not working for Photoshop Elements 7

  • February 16, 2019
  • 2 replies
  • 354 views

My adobe serial number is not working for photoshop elements 7 after a re-install on a new computer.  The chat support could not resolve this issue.  Please help.

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 17, 2019

    scottj34996317  wrote

    My adobe serial number is not working

    Exactly what happens?

    Is there an error message?  If so, what does it say?

    Did you purchase it as an upgrade from a previous version?

    Did it come preinstalled on your old computer?

    See here, too:

    Invalid or revoked serial numbers

    and

    Adobe Genuine Software Integrity

    99jon
    99jon
    Legend
    February 16, 2019

    Elements 7 is quite old software. It may not be compatible  with a modern operating system.

    Did you install from the latest download link? Is the serial number commencing 1057 from a disk?

    L
    laurencem38443947
    Participant
    February 17, 2019

    Your copy is probably a one time install and therefore your key will not work on the new computer.

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