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Needing to restore Elements 15 from a crashed computer. Do I need a license?

New Here ,
Jan 06, 2023 Jan 06, 2023

My computer crased and I lost the downloaded program purchased from Amazon.  Can I restore the program?

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Crash or freeze
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Community Expert ,
Jan 06, 2023 Jan 06, 2023

Only if you have the installation file or disc and serial number.

If you registered it, it should be available from your Adobe account.

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Community Expert ,
Jan 06, 2023 Jan 06, 2023

Also depends on which operating system you want to restore Elements 15 on.

 

If you're running Windows, you should be OK.

 

If you bought for a Mac, you won't be able to reinstall PSE15 on a modern Mac (Intel or M1) running Catalina, Big Sur, Monterey or Ventura.

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LEGEND ,
Jan 07, 2023 Jan 07, 2023
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All you need is the install file and serial number. If you didn't keep them, that may have been an expensive mistake. (Of course, you need to keep them somewhere other than on your computer, because you're most likely to need them after a computer failure).

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