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No media available.

New Here ,
Nov 12, 2023 Nov 12, 2023

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I recently installed Photoshop Elements 2024. Now, in Organizer, I receive the following error message: "No media available. Please clear applied filter and try again." How do I proceed to find where I can identify and delete the offending filter?

OkLumberjack
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correct answers 1 Correct answer

Community Expert , Nov 12, 2023 Nov 12, 2023

Elements 2024 has some new options in addition to the ones described in Peru Bob's link.  So make sure that All Media is shown in the new Filter which deals with synched media from the Elements Web feature.

 

Also, did you upgrade from a prior version and did you choose the option to convert your prior catalog?  If not, your prior catalog needs to be converted to the Elements 2024 format.  See this post for further instructions.

 

 

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Community Expert ,
Nov 12, 2023 Nov 12, 2023

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Community Expert ,
Nov 12, 2023 Nov 12, 2023

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Elements 2024 has some new options in addition to the ones described in Peru Bob's link.  So make sure that All Media is shown in the new Filter which deals with synched media from the Elements Web feature.

 

Also, did you upgrade from a prior version and did you choose the option to convert your prior catalog?  If not, your prior catalog needs to be converted to the Elements 2024 format.  See this post for further instructions.

 

 

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