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anthonyw86678676
Participant
September 8, 2018
Answered

No Scanner detected

  • September 8, 2018
  • 2 replies
  • 826 views

I have Photoshop 4 on Windows 7 and if I try to import from scanner it recognises my Epson XP-960 scanner on my home wifi network.

Now I have bought Photoshop 2018 and go to import, it tells me it cannot find a suitable device. 

If I reinstall Photoshop 4 that still recognises my scanner. Am I compelled to have both versions on computer.

To make it more irritating if I put the Photoshop 2018 on my Mac, that recognises the scanner ok.

What am I doing wrong with PS 2018 on my PC?

I have spent hours searching various FAQ's on this site and the web without success.

Many thanks for an ideas.

Tony

    This topic has been closed for replies.
    Correct answer hatstead

    Did you see this?

    Re: Scanner in PE2018

    2 replies

    Participating Frequently
    September 8, 2018

    ALLES OK,BEDANKT

    Van: anthonyw86678676

    Verzonden: zaterdag 8 september 2018 13:41

    Aan: gerard vanpoucke

    Onderwerp: No Scanner detected

    No Scanner detected

    created by anthonyw86678676 <https://forums.adobe.com/people/anthonyw86678676> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/10608686#10608686>

    hatstead
    hatsteadCorrect answer
    Inspiring
    September 8, 2018

    Did you see this?

    Re: Scanner in PE2018

    Participating Frequently
    September 8, 2018

    ALLES OK,Bedankt

    Van: hatstead

    Verzonden: zaterdag 8 september 2018 17:36

    Aan: gerard vanpoucke

    Onderwerp: No Scanner detected

    No Scanner detected

    created by hatstead <https://forums.adobe.com/people/hatstead> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/10609006#10609006>