No Scanner detected

[anthonyw86678676]

I have Photoshop 4 on Windows 7 and if I try to import from scanner it recognises my Epson XP-960 scanner on my home wifi network.

Now I have bought Photoshop 2018 and go to import, it tells me it cannot find a suitable device. 

If I reinstall Photoshop 4 that still recognises my scanner. Am I compelled to have both versions on computer.

To make it more irritating if I put the Photoshop 2018 on my Mac, that recognises the scanner ok.

What am I doing wrong with PS 2018 on my PC?

I have spent hours searching various FAQ's on this site and the web without success.

Many thanks for an ideas.

Tony

[hatstead · Accepted solution]

Did you see this?

Re: Scanner in PE2018

[gerardv34543653]

ALLES OK,Bedankt

Van: hatstead

Verzonden: zaterdag 8 september 2018 17:36

Aan: gerard vanpoucke

Onderwerp: No Scanner detected

No Scanner detected

created by hatstead <https://forums.adobe.com/people/hatstead> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/10609006#10609006>

[gerardv34543653]

ALLES OK,BEDANKT

Van: anthonyw86678676

Verzonden: zaterdag 8 september 2018 13:41

Aan: gerard vanpoucke

Onderwerp: No Scanner detected

No Scanner detected

created by anthonyw86678676 <https://forums.adobe.com/people/anthonyw86678676> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/10608686#10608686>