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bea4him_true
Participant
October 26, 2019
Question

Not enough RAM space on new laptop

  • October 26, 2019
  • 4 replies
  • 890 views

I intalled PSE 2018 on my new laptop. When I try to save a practice photo, I get a pop- up stating that I don't have enough RAM memory! My laptop has 850 of free GB. What should I do?

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    4 replies

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    October 27, 2019

    "but they all appear very intimidating and beyond my know how."

    Do you have a friend that is able to follow the registry edit procedure and do it for you?

    B
    bea4him_trueAuthor
    Participant
    October 27, 2019

    Unfortunately, I do not.

    T
    Test Screen Name
    Legend
    November 2, 2019

    Then you may need to buy an upgrade. Adobe really do expect people to buy a new version each year, and the old versions are completely abandoned as soon as it is done. Best to know this is how software works and budget for it.

    Phinny
    Phinny
    Legend
    October 27, 2019

    Bea, I hope you're still checking back for a helpful response.  I'm maybe not the most qualified to help zero in on a solution for you but I can try.  Open up PSE again, we'll skip opening any images for now.  Just click the "Edit" menu, then select "Performance" from the list that pops out.  Here's what that window looks like on my computer.  Please tell me what the settings are on yours, thanks.

     

      Phinny
      Phinny
      Legend
      October 27, 2019

      Bea, my bad.  Click Edit to select Preferences.  In the Preferences pop-out menu, select Performance.  Sorry about that.

      E
      edwinb97216184
      Inspiring
      October 26, 2019

      I think with the 850gb you mean disk space. That is something else as RAM (internal memory). 
      if it's a new laptop I would think that the RAM space would be something like 4 or 8 GB. 
      So if it's disk space you need, you could try to remove software you don't need. If it's RAM, first check how much you have against the specs of PSE and if possible you can add ram (hardware) to the laptop. 

      B
      bea4him_trueAuthor
      Participant
      October 26, 2019

      I'm about as computer illiterate as can be. It's a new laptop that has 4GB DDR4 system memory and 1TB hard drive storage, whatever all that implies. There's barely anything on it. I'm learning PSE and was able to save a project with no problem. When I went to save another project 3 minutes later, I was not able to. I kept getting the "not enough RAM memory" pop up. I've read through some of the solutions, but they all appear very intimidating and beyond my know how.

      Phinny
      Phinny
      Legend
      October 26, 2019

      I found this correct Dec 2017 answer to a similar question on the web.  Not sure if it's exactly the same issue you're having I didn't read the whole thing.  There may be other ways to fix it too, sorry I can't be more help.

      https://community.adobe.com/t5/Photoshop-Elements/Photoshop-Elements-2018-memory-problems-unable-to-edit-and-save/td-p/9489790

        B
        bea4him_trueAuthor
        Participant
        October 27, 2019

        Thank you for taking the time to look for answers. Hopefully Ill find something.

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