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ppearce43
ppearce43
Participating Frequently
January 1, 2019
Question

Nothing under Guided Edits PSE 15

  • January 1, 2019
  • 1 reply
  • 434 views

Someone on the forum suggested to a previous poster with this problem that holding down the Ctrl+Shift+Alt key while launching the Editor would allow one to delete the Preferences, which would then re-build automatically and solve the problem.  I tried that.  During launch, it did as me if I wanted to delete Settings.  I answered Yes, but the problem still persists.

When I click on Guided tab, I get a blank work area (still in PSE, though).  Any thoughts on how to get this to work?

    This topic has been closed for replies.

    1 reply

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    January 3, 2019

    Hello,

    We're sorry for the inconvenience you had to face.

    Could you please navigate to C:\ProgramData\Adobe\Photoshop Elements\17.0\Workflow Panels and check if 'GuidedEdit' folder is present there? If yes, then please share a screenshot illustrating the files present within the 'GuidedEdit' folder.

    Thanks,

    Medha

    ppearce43
    ppearce43Author
    Participating Frequently
    January 3, 2019

    Here is the screenshot of the GuidedEdit folder contents.  Let me know if you need a shot of the contents of the various folders therein.  Thanks!

    Phil

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