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A
arizrngr
Participant
October 10, 2019
Answered

OLD VERSIONS

  • October 10, 2019
  • 2 replies
  • 849 views

FOLKS: I have made to upgrade my Elements 19 to the new 2020 version on my mac running Catalina. When I do that, I would like to remove the older versions that are still on my computer because I was afraid to remove them. Will Elements 2020 be harmed if I remove the older versions ( going back to 13)? I am not a computer guru so I look for a little help herre.

 

THANK YOU in advance

 

    Jim Helmick

    This topic has been closed for replies.
    Correct answer Somya_Agarwal

    Hi,

     

    Elements 2020 will not be affected on removing any of the other versions. You can go ahead with it.

     

    Thanks!

    2 replies

    S
    Adobe Employee
    Somya_AgarwalCorrect answer
    Adobe Employee
    October 11, 2019

    Hi,

     

    Elements 2020 will not be affected on removing any of the other versions. You can go ahead with it.

     

    Thanks!

    N
    NateC55
    Participant
    October 11, 2019
    I did and thanks. It worked.
    N
    NateC55
    Participant
    October 10, 2019

    I just got APE 2019 for Mac running on Catalina.  I installed but when I went to register on Adobe's website it came back - 

    "An error appeared while registering your product" - Does APE 2019 not work with Catalina?  Is that why you upgraded?

     

    Medha_Sharma
    Adobe Employee
    Medha_Sharma
    Adobe Employee
    October 11, 2019

    Hello,

     

    Did you receive the same error message constantly, or was it a one-time occurrence?

     

    Thanks,

    Medha

    N
    NateC55
    Participant
    October 11, 2019
    The problem ended up being that APE 2019 for Mac did not like being installed on Mac OSX Catalina (10.15). I was able to install APE 2019 on another Mac running Mojave and the installer worked perfectly. I purchased APE 2020 and the installation worked great on my Mac running Catalina.
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