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jørn bergl9579836
jørn bergl9579836
Participant
September 20, 2018
Answered

Opening Canon EOS 6D MK II raw files - CR files - Does not in Photoshop Elements 15

  • September 20, 2018
  • 3 replies
  • 2076 views

It seems that my version of Photoshop Elements 15 - 15.0 (20160905.m.97630) x64 does not support Newer Canon EOS cameras like the Canon EOS D MK II - why ? was in chat with the technical support and they told me just to make an update for the 2018 version of the Photoshop Elements 15 - but it seems fairly unreasonable just to update for opening an CR files which can be opened in all other programs.

I need a version 10 of the Adobe Camera Raw - please release it for the Photoshop Elements 15 instead of setting limitations in the programs

I hope that Adobe realizes that the Adobe is losing market shares due to new politics both in Lightroom, Photoshop and other programs I have already moved for the Luminar 2018 and have looked into Capture One 11 from Phase One

Put yourself together Adobe

Best regards Jørn Berg Lund

being a customer for years - and my patience with Adobe is about to run out

    This topic has been closed for replies.
    Correct answer 99jon

    Hi, Jørn Berg Lund

    Unfortunately PSE15 cannot be updated any further.

    I suggest you use the PSE 2018 free trial for 30 days.

    Download the free trial from the link at the bottom of the following page:

    https://www.adobe.com/products/elements-family.html

    Adobe usually releases a new version each year in October; so I’m guessing it may be worthwhile waiting for PSE 2019 before purchasing an upgrade.

    If you wish to stick with PSE15 you could use the free DNG converter. It is possible to use the free app to batch convert a whole folder of Canon raw files into Adobe raw (DNG) without any loss of quality. The DNG files can then be imported into and edited in ACR in your current software.

    Get the latest DNG Converter Mac OS  | Windows

    3 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    September 21, 2018

    Actually you have a very good reason to gripe since camera raw 9.12, the version needed for the Canon EOS 6D MK II cr2s, was released while photoshop elements 15 was still the current photoshop elements version that adobe was selling, but adobe wouldn't release the camera raw 9.12 update for pse 15. Pse 2018 was still a couple of months from being released.

    By the way the same thing is going on right now with pse 2018, which has only been updated to camera raw 10.2, which has serious bug, even though camera raw is up to 10.5 now.

      jørn bergl9579836
      jørn bergl9579836Author
      Participant
      September 21, 2018

      Im no way going to do this required update because I think Adobe holds users of programs as hostage - I find the png converter in latest edition and it solve my problems - and have decided to go for Luminar 2018 it can replace both PSE 15 and Lightroom for a more time saving post edit

      Best regards Jørn Berg Lund

      John Waller
      Community Expert
      John WallerCommunity Expert
      Community Expert
      September 21, 2018

      Yes, I'm quite impressed with Luminar 2018 too but it currently lacks a Digital Asset Manager (DAM).

      They're apparently about to release one which will make it a serious contender.

        99jon
        99jonCorrect answer
        Legend
        September 20, 2018

        Hi, Jørn Berg Lund

        Unfortunately PSE15 cannot be updated any further.

        I suggest you use the PSE 2018 free trial for 30 days.

        Download the free trial from the link at the bottom of the following page:

        https://www.adobe.com/products/elements-family.html

        Adobe usually releases a new version each year in October; so I’m guessing it may be worthwhile waiting for PSE 2019 before purchasing an upgrade.

        If you wish to stick with PSE15 you could use the free DNG converter. It is possible to use the free app to batch convert a whole folder of Canon raw files into Adobe raw (DNG) without any loss of quality. The DNG files can then be imported into and edited in ACR in your current software.

        Get the latest DNG Converter Mac OS  | Windows

        jørn bergl9579836
        jørn bergl9579836Author
        Participant
        September 20, 2018

        Hello 99jon

        I found the converter in latest edition and it works perfectly for me – thank you for letting me known about this information

        Best regards Jørn Berg Lund

        Fra: 99jon <forums_noreply@adobe.com>

        Sendt: 20. september 2018 11:53

        Til: Jørn Berg Lund <jblund@mail.dk>

        Emne: Opening Canon EOS 6D MK II raw files - CR files - Does not in Photoshop Elements 15

        Opening Canon EOS 6D MK II raw files - CR files - Does not in Photoshop Elements 15

        created by 99jon <https://forums.adobe.com/people/99jon> in Photoshop Elements - View the full discussion <https://forums.adobe.com/message/10630895#10630895>

        99jon
        99jon
        Legend
        September 20, 2018

        Glad to help.

          T
          Test Screen Name
          Legend
          September 20, 2018

          Surely it's fair that if you want a major new feature that you should pay for it?

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