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November 9, 2018
Question

Opening RAW files from a Sony HX99 in Elements

  • November 9, 2018
  • 2 replies
  • 761 views

I have just purchased a Sony DSC HX99.  I am unable to open the RAW files from Elements 10. This is an old version of Elements and Adibe suggest down loading a DNG converter to open them with. I have done that but the converter will not recognise any of the Sony RAW files on my computer even those from my Alpha 57 that I can open with Elements 10.  The coveter just says "No items match your search" when ever I open a folder containing a RAW file.

Questions?

1/ Why does the DNG converter not work?

2/ If I purchase Elements 2018 or 2019 will that open the RAW files from the HX99 ? (I don't want to spend money on a new version only to have the same problem)

3/ Are there any other solutions?

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    2 replies

    John Waller
    Community Expert
    Community Expert
    November 10, 2018

    The Sony HX99 is not yet supported by Adobe Camera Raw or the DNG converter.

    Cameras supported by Camera Raw

    Expect support between now and the end of the year. It may even be in the next DNG converter update - whenever that may be. But I'm just speculating.

    In the meantime use the Sony software which came with your camera to convert them to TIFFs. Then edit the TIFFs in Elements.

    Jeff Arola
    Community Expert
    Community Expert
    November 10, 2018

    Good catch.

    Jeff Arola
    Community Expert
    Community Expert
    November 10, 2018

    When selecting the images to convert with dog converter just select the folder, don't try to select the files inside.