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5

Operating System Error

Community Beginner ,
Jan 15, 2024 Jan 15, 2024

I received an operating system error when trying to save a file for the web in my PSE2023 for Mac.    What do I need to do?

Thanks,

Vicky

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Community Beginner ,
Jan 15, 2024 Jan 15, 2024

Here is the error I got.....

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Community Expert ,
Jan 15, 2024 Jan 15, 2024

What version of macOS are you using?

Apple>About This Mac

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Community Beginner ,
Jan 15, 2024 Jan 15, 2024
macOS Big Sur
Version 11.7.10
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Community Expert ,
Jan 15, 2024 Jan 15, 2024

If you go to Apple>System Preferences>Security & Privacy>Privacy>Full Disk Access, is the

Adobe Photoshop Elements 2023 Editor listed?

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

No.  This is all that is showing:

Screen Shot 2024-01-16 at 9.44.34 AM.png

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

Add the Photoshop Elements Editor to the Full Disk Acess list by clicking

the Pad Lock, entering  your Mac account password, clicking the Plus sign under the list then navigate to Applications/Adobe Photoshop Elements 2023/Support Files

click the Adobe Photoshop Elements Editor.app and then click Open.

 

Restart your Mac and see if that made any difference when using Save for Web.

 

 

sp.png

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

I did as you said.  However, I did not "support files" , only the Adobe PSE2023 App itself.

Screen Shot 2024-01-16 at 11.56.35 AM.png

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Community Beginner ,
Jan 16, 2024 Jan 16, 2024

And that did not work.

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

You need to add the Adobe Photoshop Elements 2023 Editor.app in Support Files.

 

sf.png

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Community Beginner ,
Jan 24, 2024 Jan 24, 2024

Well, for whatever reason, the "save for web" function came back!  Weird!

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Community Expert ,
Jan 24, 2024 Jan 24, 2024
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Glad to hear it.

 

Hopefully it'll stay that way.

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