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Bob Leifeld
Bob Leifeld
Participant
November 28, 2020
Answered

Organizer 2021 "file, view, etc, create, share" are unresponsive all else works

  • November 28, 2020
  • 1 reply
  • 303 views

Upgraded from version 14 to Photoshop and Premier Elements 2021.  Have 36,000 photos and movies in catalog going back to 2003.  Products installed amd activated without errors, updated catalog no errors.

Organizer shows thumbnails correctly.  PROBLEM: Headers "file, ...view... create... share"  are visible but the box around each of them has no bottom stroke.  Cannot click on any of them.

FIX:  My screen resolution is 1280X1024.  With WINDOWS screen size set for "full" (the "-", "[[]]", and the [] boxes on top of the windows screen.   The top of the adobe organizer window is partially cut off.  SOLUTION: set the window for "[[]]" and resize it to move the top down a tiny bit. Now the boxes areound "file..." are complete and you can click on them.  As a side note, "Create" and "Share" will now also work.

Bob L

This topic has been closed for replies.
Correct answer Greg_S.

Do you have auto-hide taskbar turned on?  If so, see this article.

1 reply

Greg_S.
Community Expert
Greg_S.Community ExpertCorrect answer
Community Expert
November 28, 2020

Do you have auto-hide taskbar turned on?  If so, see this article.

Bob Leifeld
Bob LeifeldAuthor
Participant
November 28, 2020

Thanks Greg S.   You are absolutely correct and have found more elegant solutions to the problem than I found.  Once I had Organizer 2021 working, I was so happy that I did not look futher.

Bob L

 

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