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organizer 2025 on windows 11 wont find missing files

New Here ,
Aug 27, 2025 Aug 27, 2025

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Community Expert ,
Aug 27, 2025 Aug 27, 2025

what app?

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New Here ,
Aug 27, 2025 Aug 27, 2025

Adobe Photoshop Elements Organizer 2025.  I just purchased it as an upgrade from Elements 12.  Installed on new computer with Win 11.  Converted the catalog as instructed.  The catalog shows the old location for each photo, so all the photos are "missing".  I need to be able to tell if where to look, but I am not given the option to "browse". 

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Community Expert ,
Aug 28, 2025 Aug 28, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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Community Expert ,
Aug 28, 2025 Aug 28, 2025
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It's not clear to me why you are unable to browse to the new location of your files.  Please explain in more detail what is happening.  How did you move the catalog from the old computer to the new one?  The best way to do this is to backup the catalog on the old computer and restore it on the new one.  You can probably still do this.  See this article for details.

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